You may get an error message when accessing the AKO site that says ‘Your connection is not private’. However, this error message commonly occurs due to an invalid SSL certificate. Well, the error page on the AKO site also displays the error code below its description.
The use of an SSL certificate is the primary cause of this error. This notification really appears as an error on the client or user side. Aside from that, the client-side issues including browser, computer, and also your Operating System are the supporting causes that cause the error page to appear.
Then, how to fix the ‘Your connection is not private’ page on Chrome when accessing the AKO site? Thankfully, this post will give you multiple ways that you can take to fix the error page where you cannot access the AKO site.
Here’s a List of Ways to Fix ‘Your connection is not private’ Message!
At least, there are a bunch of methods that you can perform in order to fix the error page which says ‘Your connection is not private’. What are they? Here you go!
Method 1 – Try to reload your page
When you are accessing the AKO site, try to reload the AKO page. Although it seems very simple, this way totally works. Most likely the SSL certificate is being reissued or the browser failed to send the request to the server.
Method 2 – Try to check your date and time settings on your computer
The browser uses the computer’s time and date to check the validity of the SSL certificate. If the time and date do not match, the SSL certificate will be considered invalid. So, you can resolve your connection by checking the date and time settings on Windows, here’s how!
- Go to Settings.
- Choose Time & Language and then Date & Time.
- Last, activate the Set time automatically and Set time zone automatically options, then check the suitability of the information.
Method 3 – Access the AKO site on Incognito Mode
If you try to access the AKO site on Incognito mode, you don’t have to clear the cookies and cache stored in the browser to check if it’s true that they are causing the privacy error. Just open the website via Incognito mode. Using this mode will not save any data on the computer.
To access Incognito mode, click the three dots in the upper right corner of the screen and select ‘New Incognito Window’ option. Last, type the URL of the AKO site on the address bar.
Method 4 – Clear cache, cookies and history
Sometimes browser cache and cookies are overloaded and cause this error to appear. Here’s how to clear cache and cookies on Chrome!
- Tap the three dots on Chrome located at the top right of the page.
- Choose the ‘History’.
- After that, click on the ‘Clear Browsing Data’ option on the left side.
- Check the box on the Basic tab to clear browser cache and cookies, or go to the Advanced tab to see more options.
- Click Time range, then select All time.
- Last, click on the ‘Clear data’ button.
Method 5 – Avoid to use public WiFi
It sounds strange, but using wifi available in public places, such as cafes or airports, can trigger this error. Why?
That’s because the public connections are usually run over HTTP. Therefore, if you make a transaction using public wifi, the information you enter becomes unencrypted. The format of the information will be in text and everyone who uses the same wifi network can see, even steal your personal data.
To warn you of this possibility, the browser automatically displays the error message your connection is not private. So, avoiding the public WiFi when you want to access the AKO site is a must for you.
Method 6 – Check antivirus or internet security
Some internet security services or antivirus programs will block SSL certificates or unknown connections. Now, to solve the Your Connection is not private error, disable the SSL scanning feature. If this option is not available, another option is to turn off the antivirus software and re-access the website. Check if the error is gone.
Method 7 – Disable the VPN temporarily
A Virtual Private Network works by encrypting and re-routing your Internet connection through a remote server, which hides your IP address and anonymizes your online identity. This additional layer of security can block some SSL certificates and cause the “Your connection is not private” message to appear.
To disable the VPN temporarily, the barrier between the connection and the website you are about to access can be removed first so you can identify whether the cause of the error is the VPN.
Method 8 – Restart your Wi-Fi
If you use WiFi at home to access the AKO site, you may already know that restarting your router can solve connection problems. When you encounter the error “Your connection is not private”, try restarting your router.
Routers have their own CPU, memory and OS. Like computers, these devices can also overheat or have bugs. Hopefully, you can “refresh” the device quickly and easily by restarting your router.
When restarting the router, make sure to wait about 10 seconds before turning it on again. Inside the router, there are capacitors that may still run for a few seconds after the router is turned off. By waiting a few seconds, we can confirm that the capacitor is empty so that when it comes back on, the router can clear its memory and redo the stalled task.
Method 9 – Accessing the AKO site with an unsecured connection
Though, accessing the AKO site through an unsecured connection may work, but this method is not recommended. Even if this error message indicates that the connection you made is not secure, you can still access the site. However, the security risk is high. To be able to access the site, do it manually, by clicking Advanced > Proceed to the domain link at the bottom of the error notification screen.
Well, that’s a list of methods that you can do to fix the ‘Your connection is not private’ message. We hope you will succeed by doing our methods. Good Luck!!!