For those who want to know information about how to access your AKO, you have to read this entire article. Here we are going to reveal that information. Please ensure you will not miss any information.
Access your AKO
If you have a CAC card, you are able to register it to AKO and then you are able to use your CAC to access your account instead of your username and password. The most common and easiest method to register your CAC is only try to log in with it. Their system is set up to match your CAC card to your account, so usually you are able to log in without doing anything to register.
So, how to register your CAC to AKO? You will be able to register your CAC by only logging in with it, even if you have done nothing specific to register. If this does not work, then you will need to go through the specific registration process.
Register your CAC to AKO
CAC Registration on AKO is as simple as logging in. AKO will validate your identity and register your CAC to your account during the login process, so insert your CAC into your reader, browse to the portal, and then try to sign in with your CAC and PIN. If you successfully log in, then your CAC becomes registered to your account automatically.
CAC registration checklist: A CAC enabled computer with a smart card reader ActivClient. Have an existing AKO account. The, know your access credentials; PIN and Username/Password. For note: ActivClient is only required for Mozilla Firefox users and users of previous Windows versions
Manual registration: You might get a problem with the automatic CAC registration process and need to complete the CAC registration wizard to successfully register your CAC to your account.
- Firstly, browse to the portal; https://www.us.army.mil/
- After that, log in to AKO by using your username and password.
- Then, you are able to open the My Account menu.
- Please choose CAC/Certificate Registration.
- Afterwards, click Register.
- Now, you are able to enter your password.
- Please print the confirmation screen as desired.
Activclient software: If you are trying to register your CAC from a PC, you will need the ActivClient software for your CAC certificates to be seen by AKO. For this case, you should search information about what software you need to use your CAC.
Certificate availability: The certificates on your CAC card must be made available to windows before you are able to use them. If you have already installed the ActivClient software and still do not see the certificates in your list, search information about how to make your CAC available to make your CAC certificates available to windows.
How to Login to AKO with your CAC?
Here are steps to login to AKO with your CAC:
- At the first step, you have to go to https://www.us.army.mil/.
- After that, click ‘I Accept’ button.
- Then, click the ‘CAC/PIV Login’ button.
- Please choose your ID certificate, if requested. This can be identified by your CAC username. If you see multiple CAC certificates listed with your name, you are able to clear out the old ones.
- The next step is to click ‘OK’.
- Afterwards, you have to enter your CAC PIN. If you have already logged in to your local computer by using your CAC and PIN, AKO may not need any of this information, because it would be stored locally by your CAC authentication software.
- The system is going to validate your ID certificate and log you into AKO portal.
How to know if you are CAC Logged In?
To ensure that you have performed a CAC login, please look at the login message in the upper left-hand corner of your browser tool bar. If you are CAC logged in, it is going to read “Army Knowledge Online [Your AKO/DKO Username] (CAC Session)”.
CAC-ONLY login
You may be tired of resetting your password, how can you make it so you do not have to reset your password all the time? If you have a CAC (Common Access Card) that you can use to access your AKO account, then you are able to set your account to be CAC-Only. By doing that, you are suspending the ability to use a username and password with your account that will prevent anyone from accessing your account without your CAC and PIN, also it will eliminate the need to renew your password regularly.
How to set your account for CAC-ONLY login?
Here are steps to set your account for CAC-ONLY login:
- Firstly, log in to your AKO account using your CAC.
- After that, open the ‘My Account’ menu.
- Then, click the ‘Change Password’ menu option.
- Afterwards, you are able to choose the ‘Set CAC Only Login?’ check box.
- Lastly, click the ‘Enable CAC-Only Login‘ button.
How to remove the CAC-ONLY login?
Here are steps to remove the CAC-ONLY login:
- Firstly, log in to your AKO account using your CAC.
- After that, open the ‘My Account’ menu.
- Then, click the ‘Change Password’ menu option.
- Please enter the new password you will be using on your account and then confirm it.
- Lastly, click the ‘Remove CAC-Only Login‘ button.
If your account is set to need your CAC and you lose it, please contact the service desk for assistance. The service desk itself cannot remove your CAC-only, but can pass the incident up to a higher tier for investigation and further consideration.
If you cannot CAC login to see your military records, try these steps below to see your military documents:
- Firstly, go to https://www.hrc.army.mil/
- After that, click on ‘My Records’
- Please notice the AKO Login box, submit your AKO username and password, click Login.
- Now, you are able to click on ‘Reserve Record.’
- Lastly, click on ‘Documents.’ Now, you should be able to view the documents you are trying to access.
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