Now, you may want to access AKO on your phone. If you are able to access AKO on your phone, it will be easier because it means that you can log in and access AKO anytime and anywhere. So, how to access AKO on your phone? Here, we have the steps to access AKO email on your phone. How to do that?
Accessing AKO Email on iPhone/ iPad/ iPod
When we were trying to search about how to access AKO, the information that we found is about accessing AKO email through iPhone, iPad or iPod. If your phone is an iPhone, iPad or iPod, you are able to access your AKO email by following the steps below.
- First, you have to go to Settings and then choose Password and Accounts and then click on Add Account.
- After that, you have to scroll down and then click on Other and choose Add Mail Account.
- You need to enter your name in the Name Field and then enter your AKO email address in the Email field.
- In this step, you have to fill out the description field and then click on the Next so that it will open the account information page.
- Finally, you have to tap the IMAP option and then your iPhone will try to set up the incoming and outgoing server automatically. If you find that it fails, you have to type ‘imap.us.army.mil’ in the incoming server and then in the outgoing server you have to type ‘mailrouter.us.army.mil’. After you do it, then your iPhone will get and send an AKO email address without having to access the webpage.
Accessing AKO Email on Android
If you want to access AKO email on your android, you are able to do that by following the steps below where AKO will try to retrieve email and send email address directly from your android phone.
- The first thing that you have to do is to access Phone Settings and then choose Accounts and then go to Add Account.
- The second step is to click on Personal (IMAP) and then you have to enter your AKO email address and also password. Do not forget to click on Next.
- In this step, you have to fill the description fields and then enter your nickname and after that you have to choose your account name from the drop menu.
- After you do this, your phone will try to connect to the AKO server and retrieve all your email inbox.
- If you find that the server does not connect, you do not have to be worried. The thing that you have to do if the server does not connect is to enter ‘imap.us.army.mil’ into the incoming server field and then you have to type ‘mailrouter.us.army.mil‘ in the outgoing server.
Accessing AKO on Windows Phone
Is your phone a Windows phone? If you use this type of phone and you want to access AKO, how do you do that? If your phone is a Windows phone, same as android and iOS, you can also send and receive email addresses through AKO site email. How to do that? You are able to follow the steps below.
- First, you have to open the app list in your Windows phone.
- After that, you need to tap on the settings gear icon and then choose an Email account.
- Here, you have to fill the account information accordingly and then click on Next to proceed.
- Now, you have to type ‘imap.us.army.mil‘ in the incoming server.
- In this step, the thing that you have to do is to choose IMAP4 in the account type field.
- You have to enter your AKO username and password in the user account username and password field and then click on Next.
- You have to type ‘mailrouter.us.army.mil in the outgoing server column and then click on Next.
- Here, you have to access the Advanced Settings to confirm the information that you have filled. You have to make sure that they are all right. If you enter the wrong information, you can edit it and fill in the right one.
- Finally, you have to tap on the Sign In button to finalize the process and then you have to connect your Windows phone directly to the AKO server to get and send emails directly on your Windows phone without having to log into your AKO account.
What To Do If We Cannot Connect to AKO Email
If you find that you cannot connect to AKO email, it means that there is something wrong. If you cannot connect to AKO email, you cannot send and receive emails. So, what to do if we find that we cannot connect to AKO email?
According to Gadgets Wright, there is a solution to fix this problem on Chrome and Safari browser. Here are the steps to fix it.
- The first thing that you have to do is to open Safari and then choose Safari Preferences and then click on Privacy Tab.
- Now, you have to click on Manage Website Data.
- In this step, you have to type ‘mil’ in the search box. After you type it, it may take a few moments to populate depending on how many .mil sites that you have visited.
- Here, the thing that you have to do is to remove the ‘army.mil‘ link which appears.
- After that, you have to completely close out Safari.
- And now, you have to open it again and then try to access AKO once more.
After you do the things above, you should be able to log into your AKO email on your Safari browser. However, if you use a Mac computer and you cannot connect to your AKO email, you are able to download and install Pkard 1.7.1 and then you can try to log in again.
It is important for you to know that if you are running anti-virus on your computer other than the Windows Defender, there may be trouble when you are using the Army knowledge online site. So, you are able to try to disable it and then try to log in to your account again.